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Shipping

Clothing, accessories and shoes

Clothing can take up to two weeks for production

We offer Australia Post Parcel Post for $7.95 and Australia Post Express Post for $14.95.

Express Post

Receive your order in 2-4 days. (excluding weekends & public holidays)

Please note during peak sale periods, delays in dispatch can occur.

Delivery via Australia Post is only on business days and not on weekends or public holidays

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

You can request to change your delivery method for your parcel with Australia post on their website once tracking details are available.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances. (e.g. Strikes, floods etc.)

Dispatch and delivery times

Orders are sourced and dispatched nationwide. We aim to dispatch orders within 7-10 business days after purchase.

Please note that during SALE periods orders may take an extra 2-3 days to dispatch on top of normal dispatch times. Customers will be notified of any dispatch delays.

All domestic orders are dispatched via Australia Standard Parcel Post. Please note shipping times are additional to the dispatch. For further information please refer to the Aus Post link provided; http://auspost.com.au/track/track.html days for regional areas.

Please refer to the Australia Post website for further information regarding delivery times.

 

Order Tracking

To track your orders please login to your account or check your shipping email and visit the tracking link made available to you.

 

Delivery Address

Magick Temple recommends customers provide a secure delivery address, for example your place of employment. Magick Temple is not responsible for lost/stolen parcels.

Returns

We hope you love everything that you order from us, but if something isn’t quite right you have 14 days from the day you receive your parcel to return the item to us.

Full-priced items can be returned for an online credit (valid 3 years), an exchange where product is available or a full refund of the item(s) excluding shipping costs.

Sale & promotional items including flash sale styles can be returned for an online credit (valid 3 years) or an exchange where product is available. Orders placed on sale or during a promotion are only entitled to an online credit. 

 

Final Sale / Non-returnable products are not accepted unless faulty or under conditions set by the Australian Consumer Law. For Final Sale / Non-refundable products returned due to change of mind, or does not meet the ACL criteria, the products will be returned to the sender via the marked address or via the details of the original purchase order where the parcel is un-marked.

 

 

Zip Pay & Afterpay Purchases

Purchases made using Zip Pay and Afterpay can be exchanged or refunded within 14 days of purchase and with proof of purchase according to the guidelines set above for full price, sale items, promotional items, and faulty items. Afterpay & Zip Pay full price items can be returned for an online credit (valid 3 years) or a refund if full price.


When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.

If you wish to return your goods, complete the online returns process as per the normal returns policy – if eligible for a refund, your initial payment will be returned in full and the remaining payments cancelled at no charge.

Note: Returned item(s) must be unworn, unwashed, unused, in original condition with all labels/tags attached and returned within 14 days of receiving your product. For health reasons, we do not accept returns on the purchase of face masks, bathers or earrings unless exhibiting a genuine manufacturing fault. During sale periods, returns may take up to 10 days to process upon receipt.

Returns for items purchased through Magick Temple are only accepted via post and not in person. 

We are not liable for the loss or delay of return to sender parcels.

If you wish to make a return please send your returns request to our email info@sacredgroundandspace.com.au

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